Hotel Crowne Plaza West Hanoi | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Lot X7, Le Duc Tho Street, My Dinh Commune, Tu Liem District, Hanoi, Vietnam, 84

Hotel Crowne Plaza West Hanoi is a 5-star property offering modern accommodations and tailored business solutions. Guests can enjoy amenities like a well-equipped fitness center and recreational spa facilities.

Rooms & Amenities

Rooms at Hotel Crowne Plaza West Hanoi feature amenities such as air conditioning, flat-screen TVs, and in-room safes. Guests can opt for Club Floor service for enhanced benefits and exclusive access.

Dining & Nearby Options

Dining options include locally inspired experiences at onsite restaurants. Additional restaurants are located nearby, providing various culinary choices.

Business & Leisure

The hotel features a dedicated Meeting Centre for business travelers, along with responsive solutions to facilitate events. The fitness center on level 4 and spa facilities cater to both leisure and wellness.

Transportation & Accessibility

Hotel Crowne Plaza West Hanoi is 18.5 miles from Noi Bai International Airport, with convenient access via the airport highway. Major bus stations are within a short walking distance, enhancing transportation options.

View all

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hanoi 4.4 mi

Airports

Noi Bai International (HAN) 16.7 mi

Cat Bi International (HPH) 80.6 mi

Train

Ha Noi Railway station 4.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Internet

Parking

Luggage storage

24-hour services

General

Limited time reception
Air conditioning in public areas

Services

Room service

Dining

Restaurant

Business

Business centre

Children

Kids club

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre
Sauna

Room features

In-room air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Television
Telephone

Location

Lot X7, Le Duc Tho Street, My Dinh Commune, Tu Liem District, Hanoi, Vietnam, 84

Map view

Lot X7, Le Duc Tho Street, My Dinh Commune, Tu Liem District, Hanoi, Vietnam, 84

City landmarks

Phạm Hùng

Keangnam Landmark Tower 72

1.3 mi

Museum

Vietnam Museum of Ethnology

2.2 mi

Museum

Hanoi Museum

1.2 mi

Stadium

My Dinh Stadium

3500 ft

Tower

Keangnam Hanoi Landmark Tower

1.2 mi

Park

Thu Le Zoo Hanoi

2.6 mi

My Dinh National Stadium

2900 ft

Hoang Office Hanoi

2200 ft

Sinh vien Cong giao Phu My

2500 ft

Keangnam Tower 72nd Floor

3D Gallery

1.2 mi

Museum

Bao tang Hau can

3700 ft

Cho My Dinh

3900 ft

The gioi di dong

4200 ft

Landmark72 Tower

Sky 72 Observatory

1.3 mi

Church

Hanoi International Fellowship @ Detech

4700 ft

Thi Cam Temple

5200 ft

Dinh Mai Dich

1.0 mi

Mall

The Garden Shopping Center

1.1 mi

VNU - University of Engineering and Technology

1.3 mi

CGV CINEMA IpH

1.1 mi

Cho dau moi Xuan Thuy

1.1 mi

Toa nha Bo Ke hoach va Dau tu

1.1 mi

Nha lam viec Bo Lao dong

1.1 mi

Mall

Indochina Plaza Hanoi

1.1 mi

Market

Cho Dong Xa

1.1 mi

Vietnam Judicial Academy

1.3 mi

A4703

CUC Gallery

1.2 mi

Dien may pico

1.3 mi

Dinh Lang Me Tri Ha

1.4 mi

Market

Cho Me Tri

1.4 mi

Nearby

Sinh vien Cong giao Phu My

1900 ft

Restaurants

Adobi Buffet

1800 ft

Nguyen Co Thach Street 3rd Floor

Aotake Restaurant

2500 ft

No 8A Luu Huu Phuoc

Bia Tuoi Tiep

3200 ft

A2 Building

Gapama Coffee Shop

3400 ft

Number 1

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

7.6

Location

8.0

Service

6.2

Dining

8.0

United States, February 2025

6.8/10

My stay at the Hotel Crowne Plaza West Hanoi was enjoyable, but there were some bumps along the way. The rooms were spacious and comfy, though the decor felt a bit dated. Service was attentive, yet I experienced a long wait during breakfast rush. Overall, it's a solid choice for exploring the city with some perks and a few areas to tweak.

Rooms

7.0

The room was spacious and well-equipped, perfect for unwinding after a long day. However, the decor seemed a bit outdated, which took away from the overall vibe.

Service

6.0

The staff was really attentive during my stay, always ready to help. But I did face a long wait for my breakfast, which was a little frustrating.

Location

8.0

Location-wise, it was super convenient with easy access to major attractions, letting me explore the city without hassle.

Dining

6.0

Dining had its highlights, especially with a good selection of dairy products, but the breakfast service could definitely speed up.

Facilities

7.0

Facilities were decent, with a nice room service option available, adding to the comfort of my stay.

Richard

United States, December 2024

5.8/10

My stay at Hotel Crowne Plaza West Hanoi was mostly pleasant, but it wasn't without its quirks. The rooms were spacious and well-equipped, though the room service could have been faster on a couple of occasions. The location was fantastic for exploring the city, but I did wish there were a few more dining options nearby.

Rooms

8.0

The room was comfortable and spacious, providing a relaxing space after a day of exploring. However, I encountered a delay during my stay with room service, which was slightly disappointing.

Service

7.0

Most of the staff were friendly and eager to help, creating a warm atmosphere. I did find that the response time for room service was slower than I anticipated, which affected my overall experience.

Location

8.0

The hotel is strategically located, making it easy to explore various attractions in Hanoi. I appreciated the surroundings, but I felt a bit limited by the dining options within walking distance.

Dining

7.0

I enjoyed the grilled sandwiches offered; they were delicious and well-prepared. Still, I hoped for a wider variety of dining choices both at the hotel and nearby.

Facilities

8.0

The facilities were impressive, and everything from the gym to the pool was well-maintained. However, the inconsistencies with room service took away from an otherwise excellent experience.

Peter

United States, December 2024

6.0/10

My stay at Hotel Crowne Plaza West Hanoi was quite enjoyable. The rooms were modern and comfortable, although a bit smaller than I expected. The location was perfect for exploring the city, while the dining options offered delicious classic Italian dishes. A few times, the room service was slower than anticipated, which was a minor flaw in an otherwise pleasant experience.

Rooms

7.0

The rooms were modern and comfortable, equipped with nice amenities, though they felt a tad small.

Service

6.0

The service was generally good, but I did experience a couple of delays with room service.

Location

8.0

Located conveniently for sightseeing, it was easy to get around the city from here.

Dining

9.0

The dining experience was good, especially the classic Italian dishes that were simply fantastic.

Facilities

7.0

Facilities included 24-hour room service which I found convenient, albeit with some delays.

Sarah

United States, December 2024

6.8/10

I had a pretty good stay at Hotel Crowne Plaza West Hanoi. The rooms were comfortable and well-appointed, but the service could've been a bit quicker. The location was convenient for my needs, and dining options were definitely a highlight, especially the yummy pork belly.

Rooms

8.0

My room was spacious and nicely decorated, plus the bed was super comfy.

Service

6.0

Service was friendly, but I had to wait longer than I'd like for room service.

Location

8.0

The location was great for accessing local attractions and was really convenient for getting around.

Dining

9.0

The dining experience was awesome, especially the pork belly which was to die for!

Facilities

7.0

Facilities were great, but I wish room service was a tad faster.

Peter

United States, November 2024

5.6/10

My stay at the Crowne Plaza West Hanoi was mostly enjoyable, with friendly staff and comfortable rooms, but I ran into a few hiccups with the room service that could be improved. The location was pretty convenient for exploring the city too. Overall, it was a solid experience, but there's room for some tweaks.

Rooms

8.0

The room was spacious and well-furnished, featuring comfortable beds and pretty decent amenities. I especially loved the cleanliness; it made the stay feel extra cozy.

Service

6.0

The staff was super friendly and accommodating, which definitely created a warm vibe during my stay. However, I noticed that room service took longer than I expected, which was a bit frustrating at times.

Location

8.0

The hotel's location was a win; it's close enough to key attractions but still offers a quiet retreat from the hustle and bustle of the city. Easy to access transportation too!

Dining

9.0

I was impressed with the dining options, especially the organic food choices available at the restaurant. The breakfast buffet had a great variety, which I totally appreciated.

Facilities

8.0

The hotel had solid facilities, including a nice fitness center and a spa that I wish I'd had time to visit. The overall vibe of the environment was lovely, making it easy to relax.